Shipping info
Shipping Rates
We currently ship both locally and internationally from Singapore.
Singapore & Malaysia
Spend $95 above and enjoy FREE shipping on your order
Orders to Singapore and Malaysia are shipped via SpeedPost.
Free shipping applies to local Singapore deliveries only.
A standard local shipping fee of $6.50 applies.
International Shipping
International orders are shipped via DHL Express.
Shipping charges are automatically calculated at checkout based on your destination and order weight.
If your country is not listed during checkout, kindly email us at info@qissoh.com for shipping assistance.
Important Notes for International Shipping
- Customers are responsible for any taxes, customs duties, import fees, or regulations imposed by their respective countries.
- Orders that are delayed, held, seized, or confiscated by customs authorities in the destination country are strictly non-refundable.
For Customers in Brunei & Malaysia
Please note that the import of religious books may be subject to government review and approval. In some cases, books may be held, delayed, or confiscated by the relevant authorities.
These matters are beyond Qissoh’s control, and we are unable to provide refunds for books confiscated by government agencies.
If your country is not listed during checkout, kindly email us at info@qissoh.com for shipping assistance.
Processing Time
All orders are carefully packed and dispatched from Singapore.
Estimated Processing Time
Singapore & Malaysia: 2–3 business days
International Orders: 7–14 business days (estimated)
If you have any questions, feel free to email us at info@qissoh.com.